Sharon Singleton is a Senior Research Associate at the Center for Youth and Communities in the Heller School for Social Policy and Management. She has more than twenty years of experience in higher education as a researcher, evaluator, writer, and coordinator and facilitator of Think Tanks for higher education administrators in New England. Prior to joining the Center, Sharon was a Senior Program and Research Associate at the New England Resource Center for Higher Education (NERCHE). Her research and evaluation efforts have included organizational change to support the success of college students from underserved populations; service learning as a pedagogical tool for pre-service teachers; faculty, administrator, and staff workload issues; and faculty community-based scholarly work. Sharon began her work in higher education in a teacher-developed, MIT-based K-12 drop-out prevention program aimed at creating classroom environments that foster the success of underserved students in urban areas through collaborations among public school teachers, parents, and researchers.